by Dan Talbot, Sr. Communications Manager, Kofax
Perhaps it was Craig Le Clair, VP and and Principal Analyst at Forrester Research, who may have put it best during his keynote on Monday at Kofax Transform 2012 when he said, “It’s time to change our process approach.” It’s a line that really sums up his presentation and perhaps the tone of the overall conference thus far. In Le Clair’s words, it is the increasing velocity of business, the changing workforce, consumer technology, and geopolitical and economic issues that create a host of intersecting demands on today’s businesses that suggest a move to align BPM practices with the vast amount of information and content flowing into the enterprise.
To an audience of hundreds of Kofax customers and partners, Le Clair made the point that to better manage that information and garner real value from it, process driven capture starts with harnessing content as soon as it initiates the business process – increasingly from mobile devices and platforms – and it is the captured information that drives the “next best action” in customer focused processes.
Prior to Le Clair, Kofax CEO Reynolds C. Bish provided a General Session presentation of the Kofax corporate, product and market vision and strategy, which included discussion of the recent Singularity acquistion, a move which brings the addition of BPM and dynamic case management capabilities. According to Bish, the acquisition also doubles the size of Kofax’s addressable market and makes it the first to offer a single Capture Enabled BPM platform.
It was a day full of content and collaboration. From the BPM related sessions providing best practices for building Capture Enabled BPM solutions to the “Coffee House” roundtables examining the integration of capture and BPM technologies, Transform is like a live business use case of process improvement and discovery.
On Tuesday: live blog and Twitter coverage (follow hashtag #Transform 2012) of General Session presentations from Kofax Chief Marketing Officer Martyn Christian and Chief Technology Officer Anthony Macciola, as well as the customer expert panel.
See you there!